Help
Get the support you need
Our team is here to help you get the most out of your Motion Design School Scripts. From technical questions to workflow optimization, we are committed to your success.
Choose Your Tool
Get specific help for your tool with dedicated guides and documentation.
Frequently Asked Questions
How do I install scripts and extensions?
Copy .jsx files to your After Effects Scripts folder. Use ZXP Installer for .zxp extensions. Restart After Effects after installation.Full guide →
My script is not working after installation
Check file permissions, restart AE, verify compatibility, and ensure you have the latest version.Troubleshoot →
Where to find my activation key?
Log into your Motion Design School account, go to My Library → My Tools, find your purchased script, and copy the activation key.Full guide →
License activation problems
Ensure internet connection, check firewall settings, and verify you have not exceeded activation limits.License help →
What After Effects versions are supported?
Most scripts support AE 2020+. Newer scripts may require 2022+. Check individual product pages for specific compatibility requirements.
SuperGif setup or library issues
Need help with ffmpeg/gifsicle permissions or manual installs? See the dedicated guide with step-by-step fixes and downloads.SuperGif Guide →
I forgot my password. How do I reset it?
Open the My Account page and click the Forgot password? link, then follow the instructions to reset your password.Reset guide →
Can I use scripts on multiple computers?
Yes, you can activate your license on up to 3 computers that you personally use.
Need More Help?
Cannot find what you are looking for? Our support team and video resources are here to help.
Direct Support
Get personalized help from our technical team. We typically respond within 24 hours.
Video Tutorials
Step-by-step video tutorials and workflow demonstrations on YouTube.